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ChatPay - Store Setup
ChatPay - Store Setup
Updated over 9 months ago

Welcome to the Super 8 tutorial. This module will teach you how to set up Instant Shopping.

This article will cover the basic information displayed to customers, inventory reminders, payment methods, and shipping settings through "Shop Settings" management.

This article covers:

Shop Settings

Please click on "Instant Shopping" from the tool list in the top left corner and open the "Shop Settings" tab above to begin setting up.


1. Basic Settings

  • Store Name and Store Logo: Upload the store logo with pixel size 600 x 200 pixels and a maximum capacity of 1 MB. The image will be displayed at the bottom of the customer-side product page.

  • Store Contact Information: Address is required.

  • Currency: Currently only supports New Taiwan Dollar (NTD$).

  • Safety Stock Alert: When the inventory quantity is lower than the set safety stock quantity, the inventory quantity in the product list will display an "orange light" warning.

  • Store Preparation Time: Allows the store to set the expected preparation time for each order. After a new order comes in and "Confirm Order" is clicked, the delivery personnel will pick up the goods after the set preparation time. Minimum 10 minutes, maximum 90 minutes.

After completing all settings, please click "Save" in the upper right corner.


2. Order Settings

  • Order Expiration Time: Set the time after which an order becomes invalid if the customer hasn't checked out after the order is placed. For example: If the order is placed and the customer hasn't checked out within 15 minutes, the order will automatically become invalid.

  • Enable Customer Order Status Notification: You can choose to enable this option. After enabling, corresponding LINE Push notifications will be sent to customers when the order status changes (LINE message fees may apply).

  • Payment Integration: Currently supports two payment settings: a. ECPay Payment Gateway: Fill in "ID", "Key", and "Iv". b. Provide brand-specific transfer information or the store's own payment method.


3. Logistics Settings

The logistics settings section currently exclusively supports Uber Direct.

Uber Direct:

  • Shipping Settings: Currently only supports "Immediate Delivery". The store needs to set the available shipping hours to avoid being unable to ship when customers place orders after the store is closed. *Recommendation: The business hours can be set one hour earlier because the processing time from receiving orders to processing may exceed business hours, causing delays in store closure. Therefore, it is recommended to end the business one hour earlier.

  • Shipping Address: If there are multiple branches/shipping addresses, please add them below. After customers place orders, they will be matched with the address closest in distance to be the pickup address for delivery personnel.

  • Custom Branch Names: The shipping branch for each order can be seen on the order confirmation and order detail pages, please refer to the second image above.

  • Delivery Details: What to do with the goods when the delivery personnel arrive at the delivery location and cannot contact the customer.

  • Store Preparation Time: Allows the store to set the expected preparation time for each order. After a new order comes in, click "Confirm Order", and the delivery personnel will pick up the goods after the set preparation time.

  • Uber Direct Delivery Range: Supports delivery to customer addresses within a 5-kilometer straight-line distance from the shipping address. (Subject to changes made in cooperation with Uber's brand partners).


4. 串接 LINE Login Channel LIFF

前往登入 LINE Developers,進入LINE Login 設定頁面

切換至「LIFF」頁籤,點選「Add」

LIFF app name 請自訂名稱(例如:chatpay),Size請選 full

Endpoint URL,請填入

https://shop8.no8.io/

Scopes兩個選項請都勾選,Bot link feature 請選 On(Aggressive),然後按下 Add

按下 Add 後會回到頁面,請將「LIFF ID」複製填寫至訊即購-商店設定-基本設置的「Line Liff ID」欄位中,按下儲存即可完成設定。

After completing the above settings, please go to the product list and list your new products!


Hope you find this lesson helpful.
For further assistance, please contact our online customer service through the “Chat plugin” at the lower corner on the Super 8 platform. Service hours: 09:30~13:00 & 14:00~18:30 (Mon.~Fri.).
Contact Super 8 on Messenger:m.me/no8.io
Super 8 LINE@:https://line.me/R/ti/p/@im888

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