We provide two methods for installing Livechat:
Website Installation: Directly copy the installation code and paste it before the </body> tag on every page of the website.
Using GTM for Installation
Using GTM for Installation
Log into your Google Tag Manager (GTM) account.
Click on "Overview" and then select "Add a new tag."
Select "Custom HTML" tag, and enter a name for your container in the top left corner, using "S8-Livechat" as an example.
Go to the S8 organization settings Live Chat management screen, and then click on "Website Connection Settings."
Click the "Copy Installation Code" button on the top right to copy the full code.
Return to Google Tag Manager and paste the installation code into the HTML container.
In the "Triggering" section:
Step 1: Click on the edit icon in the top right corner.
Step 2: Select "All Pages" as the trigger condition.
Click the "Save" button in the top right corner to complete the setup of the tag.
Hope you find this lesson helpful.
For further assistance, please contact our online customer service through the “Chat plugin” at the lower corner on the Super 8 platform. Service hours: 09:30~13:00 & 14:00~18:30 (Mon.~Fri.).
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